All orders are shipped direct from the manufacture in the USA to your door.
Delivery times are between 5-10 working days
Shipping is via FedEx
A tracking number is provided by the shipping carrier, we will update your order with the tracking information.
A flat rate of $60 is charge Australian wide. This also includes Tasmania and New Zealand
RETURN & EXCHANGE POLICY
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned at your cost.You must return the item within 30 days of your purchase.
1. Please contact to request a refund
2. Mail your returned item to:
12 The Walk,
Sydney, NSW, Australia 2570
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Products that have been used and don't fall under manufacture warranty faulty items
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges will only be accepted when changing carrier models. Exchange must be unused and will be charged extra or refunded the balance between the two carrier models. Additional shipping charges may occur
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.